BlackBerry ® BoldTM 9700 customers can now update their device's software over the air using the Rogers wireless network or through Wi-Fi.
To check if a BlackBerry Bold 9700 has the latest device software, customers will need to click on "Options" from their home screen, select "Advanced Options" and then "Wireless Update."
If an update is available they will be able to download and install it over the air with no charge for the data used during the update.
Eligibility & Restrictions:
Customers must have a BlackBerry data plan to perform updates over the air. Please note that Rogers Wireless customers with the $15 Personal Email plan are not eligible for wireless updates.
Customers will not be able to upgrade over the air while roaming but will be able to check for software update availability when they return to Canada.
Customers can use their device during the download process, but not during the installation process. They may pause or cancel the download process to make or receive calls, however, if the customer answers a call during the download process, the download process pauses automatically. The download process resumes once the call has ended.
Before performing a wireless software update, customers must make sure their device has the following:
- 64 MB of flash memory
- BlackBerry device software 5.0 or later
- Battery power level of at least 50%
- An available wireless network connection
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